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The custemer had to pack it, make a trip to the post office, pay, pay, pay to ship it back. Great inconvenience.
I ordered this radio and was very disappointed. The outlet store that shipped it, did not send it well. The box was torn, some parts were in a ziploc bag.The cover of the cassette player was not attached, and I could not get it on. The CD player did not work.I returned the item and still have not seen a credit to my account.If you can help, please let me know.Again, I was not satisfied.
I bought this unit as a " Factory Refurbished " item. This was a lie, this unit was used.but not " Factory Refurbished " as advertised. It was purchased as an Xmas present and arrived too close to Xmas to return it or I would have. My GF loves the radio and it plays well.all the features work.but I have NO warrenty as advertised so with this seller.buyer beware.
Not worth fixing and out of the 90 day warranty, buy a new one. Just 4 months later with as little as 3 hours of use the CD player stopped reading the disc. I purchased this unit for Christmas of 08 for my daughter of 14. Other than not reading the disc, the display was impossible to read without lifting the unit to a 45degree angle. I subsequently read reviews of this unit and found several other people experienced the same problem. A call to customer service was disappointing. Emerson could care less about customer satisfaction. If it was my company, and I sold hundred of thousands of these units I would replace a defective one at a nominal cost to the customer.
I bought this cd player for my grandson and one for myself.It's got a nice sound to it ,reasonably price,has a remote and is very portable.Nice looking little player.
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